DELTRA Australia is committed to protecting user privacy. We understand that our clients are concerned about their privacy, and the confidentiality and security of any information that is provided.
What personal information do we collect and store?
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or email address. In addition, when you undertake certain services from our web site, we will need to know your credit card number and expiration date. You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services. Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may limit our ability to market and deliver products or services to individuals.
Our company takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
How is personal information used?
The personal information that we ask for is generally used to provide goods or services to you. We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.
With who is the information shared?
Where possible, we ensure that our disclosure of information to other organisations (for example, sub-contractors and others with whom we have commercial arrangements) is in a way that ensures that you receive complete privacy as well as customer service excellence. DELTRA Australia will not share, sell or rent your personal information to third parties. DELTRA Australia may disclose personal information if required to do so by law.
Our web site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. DELTRA Australia is not responsible for the privacy policies or the content of such sites.
As we are committed to protecting the privacy of individuals, we will view unauthorised disclosure of, or access to, personal information by our employees, contractors or agents, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.
Access to your personal information
We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law). If you require access or need to update your information (eg. if you change your address), please contact us so we can make the change.
More Information
More information about Privacy Law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.com.au.