Courses
Students must read and understand this fees and charges information and DELTRA Australia’s refund policy before submitting the enrolment form.
Students must consult the Course Fees and Charges list to ascertain the costs for their particular course.
For courses under $1000, full payment is required upon enrolment. For courses over $1000, a $1000 deposit is required upon enrolment. Students are required to pay the remaining fee on the day of the commencement of the course.
20% of the course fee is regarded as an administrative fee and is non-refundable. A student is not eligible for the issue of the award until the total required fee is paid.
Payment can be made by EFT direct deposit, Mastercard, Visa, and EFTPOS. “Purchase now” payments are made via the PayPal payment gateway. A PayPal account is not required – payment can be made by selecting the “Pay with Card” option.
An Administration Processing Fee of 5% applies to all payments via the “Please Invoice My Company” option.
A Qualification or Statement of Attainment, with an attached statement of results, will be issued on completion of the course. A charge will be levied for re-issue of these documents as per the Course Fees and Charges list.
According to student numbers, DELTRA Australia reserves the right to postpone a course until adequate numbers are attained, or provide a full refund of fees paid if requested.
Refunds
Full payment, or a $1000 deposit, is required in advance to confirm a course booking. 20% of the course fee is regarded as an administrative fee and is non-refundable. An administration fee of 40% will be charged for cancellations received less than 7 days prior to commencement of the course. No refund will be given for cancellations received after commencement of a course, nor for withdrawals during the course, unless the student can provide a medical certificate or show extreme personal hardship. In that case, registration will be refunded on a pro-rata basis. Students may elect to attend another scheduled course as an alternative to seeking a refund, provided vacancies exist on the nominated scheduled course, and the scheduled course is completed within 6 months of the initial payment.